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Account management

Freeze my membership

We will miss you while you're away. Tell us the dates and we will hold your spot.

Your membership dues continue while your account is frozen. When you come back, your dues are $0.00 for the same length of time you were away.

Freezes run bill date to bill date — for example August 1st to September 1st, or August 1st to December 1st. We do not allow partial-month freezes.

Cancellations are not permitted directly following a freeze.

Want to come back early? Email leadership@radcollective.us with your new return date.

Use the address your membership is billed under so we can find you.

Use your billing date, not a day in the middle of the month.

Also a billing date. The freeze lasts from start date to this date.

A real person reads this and replies within 4 business days. Nothing changes on your account until we confirm it with you.